The provincial government is making life easier for people who are in financial difficulty and facing a collection agency. The province is changing regulations under the Collection Agencies Act and placing several new restrictions on collectors.
Agencies must immediately identify themselves, make all reasonable attempts to provide written notice of a debt before attempting to collect, and ensure they do not misrepresent or threaten court action. The changes also allow collectors to contact a person who is in debt at home from 7 a.m. until 9 p.m., but never on Holidays. Collections Agencies are also not allowed to contact friends, co-workers, neighbours or family members without permission.
